December 18, 2024

Why We’re Called “coPetence” - and what the name says about our work

Ferdinand Duschka

Ferdinand Duschka

Founder & Managing Director

Why We’re Called “coPetence” - and what the name says about our work

TL;DR

We build bespoke software and integrate automation/AI only when it measurably helps. AI is a co-pilot, not an autopilot: it supports people with suggestions, checks, and routine tasks, humans stay in control. The result: robust applications, leaner processes, and measurable outcomes.

The idea behind the name

“co” — collaboration, continuity & co-pilot

  • Collaboration: Business and IT shape solutions together.
  • Continuous: Iterative delivery from prototype to operations (CI/CD, MLOps/DevOps).
  • Co-pilot: Tools sit at your side: they recommend, summarize, validate, and automate—while people decide.

“Petence” — competence that delivers

  • Engineering competence: Architecture, clean code, security & privacy by design.
  • Domain competence: Understanding processes, defining KPIs, proving impact.

co + Petence = coPetence: building competence together—with AI as a co-pilot where it fits.

Our two pillars—and how they fit together

1) Custom software & apps

  • Web apps (React/Next, Node/.NET, microservices)
  • Mobile apps (iOS/Android, offline, device integration)
  • APIs & integrations (ERP/CRM, identity, payments)
  • Platforms/SaaS (multi-tenant, billing, admin)

Principles: UX first, scalable architecture, security/privacy by design, and observability built in.


2) Automation & AI (when it’s the best lever)

  • Workflow/RPA, chatbots/RAG, ML models
  • Data engineering & MLOps (pipelines, monitoring, retraining)
  • Guardrails & human-in-the-loop for quality and compliance

Key point: We use AI only where it beats classic logic on speed, quality, or cost. Sometimes the best solution is a clean rules-based app.

How we work

  • Use case & value before tech: Define the business goal and KPIs (time, quality, cost).
  • Rapid prototype: Weeks, not months—clickable flows or PoCs with real data.
  • Reliable build: Test automation, security reviews, CI/CD, documentation.
  • Operate & enable: Handover, playbooks, and training—your team can evolve it.

Example outcomes

  • Customer portal (no AI): Multi-tenant web app, self-service workflows, SSO. → –35% support load, higher CSAT.
  • Inspection mobile app (light co-pilot): Offline, photos + OCR, auto validation rules. → Same-day completion, fewer reworks.
  • RPA + web UI for back office: Bot handles transfers; UI for exceptions. → –60% handling time, <1% error rate.
  • Data-driven recommendations: Rules + ML ranking with A/B tests. → +12% conversion from returning users.

What to expect from coPetence

  • Custom software & apps: web, mobile, APIs, SaaS, integrations
  • Automation & AI: RPA, chatbots, ML—co-pilots for teams
  • Data/MLOps & DevOps: pipelines, monitoring, CI/CD
  • Consulting & enablement: architecture, audits, workshops, training

End-to-end from idea to operations—with clear KPIs.

Frequently asked Questions

Is AI mandatory in your projects?

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No. We choose the best solution - often that’s pure software without AI.

What do you mean by “co-pilot”?

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Tools assist (suggestions, checks, automation); humans stay responsible.

Do you deliver production-ready systems?

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Yes! Tests, security, observability, CI/CD, and an operating model.

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